Qualtify App and Backend

Qualtify Empowers users to share detailed feedback on brands and places, while providing businesses with a comprehensive platform to analyze feedback, engage with customers, and improve their quality of service.

Our design team's mission was to create a user-friendly and engaging mobile app that would:

Empower users,

Provide a platform for users to submit comprehensive reviews across diverse formats (text, voice, photos) and tag relevant individuals/departments within a business all within a user friendly and enjoyable experience..

Empower users,

Design an intuitive dashboard for businesses to efficiently manage incoming reviews, analyze data, and track their performance across various service levels.

To achieve these goals, we focused on:

Interactive design: Implemented user-friendly widgets for easy review submission in multiple formats, integrating unusual touch friendly rating methods

Standardized feedback: Developed "micro-reviews" tailored to specific industries for efficient data collection.

Targeted communication: Integrated features for users to tag specific individuals or departments within businesses, fostering direct communication.

Intuitive navigation: Designed a user-friendly interface with clear workflows to enhance user experience.

Qualtify has become a dynamic platform for user feedback and brand interaction.

The user-friendly design has encouraged increased user engagement, while the intuitive dashboard allows businesses to effectively manage and respond to feedback.

This two-way communication loop has fostered improved customer satisfaction and a more engagements from businesses.

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